The Halong Marguerite Junk offers a convenient 24-hour reception as well as a concierge, a beauty centre and a safe-deposit box for its guests. There is a gift shop within the hotel. In addition, staff at the service desk will be happy to book tours and tickets and help guests with local information and advice. For fishing enthusiasts, the hotel is situated close to popular fishing spots.

All rooms feature a private bathroom including a bathrobe and amenities. Each room offers amenities such as a TV, tea and coffee making facilities and a mini bar. Guests have the option of requesting a non-smoking room. There are multiple rooms available especially for families.